Store Operations Coordinator

6 days ago


Swindon, Swindon, United Kingdom CV-Library Full time
Customer Service Lead Opportunity

Claire's - A Career that's always in style

Part-Time Manager/3rd Key Holder Opportunity

About the Job

As a Customer Service Lead, you will be responsible for delivering exceptional customer experiences and driving sales through effective customer service.

  1. Providing excellent customer service and resolving customer complaints
  2. Processing transactions accurately and efficiently
  3. Assisting customers with queries and offering product recommendations
  4. Working collaboratively with the sales team to achieve sales targets
  5. Maintaining a clean and organized store environment
  6. Receiving and processing deliveries
  7. Implementing visual merchandising and stock control procedures
  8. Educating customers on product features and benefits
About Us

A leading high street fashion retailer with over 3000 stores globally.

Job Requirements

  • High school diploma or equivalent required
  • Minimum 1 year retail experience
  • Excellent verbal/written communication and interpersonal skills
  • Basic computer skills
  • Strong understanding of customer service principles
  • Ability to work effectively in a team environment
  • Ability to lift up to 25 lbs regularly and 75 lbs occasionally
  • Bending, stooping, reaching, and climbing ladders

We are an equal opportunity employer committed to diversity, equity, and inclusion. We encourage applications from all underrepresented groups.

Salary Range

$15-$20 per hour



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