Ecommerce Platform Manager

3 weeks ago


Carlisle, Cumbria, United Kingdom Edinburgh Woollen Mill Full time

We are looking for a highly skilled Ecommerce Operations Manager to join our team at Edinburgh Woollen Mill, a prominent player in the UK fashion industry. As part of our digital transformation, we need someone to lead the smooth operation of our ecommerce platforms and drive growth.

Main Responsibilities:
  • Serve as a conduit between the digital team and other departments, ensuring seamless communication and collaboration.
  • Evaluate and improve the efficiency of ecommerce operations, implementing process enhancements as needed.
  • Develop and execute web development plans, aligning with our broader digital strategy.
  • Collaborate with cross-functional teams to deliver high-quality projects on schedule.
  • Integrate various software systems, including PIM, CRM, email automation, and social media tools.
  • Provide expert guidance on new and existing software, helping the business make informed decisions.
  • Identify opportunities for website enhancement, applying UX and CRO principles to boost revenue.
  • Present regular digital performance reports, highlighting key metrics and trends.
Requirements:
  • Proven experience in ecommerce and digital technologies.
  • Familiarity with SaaS platforms like PIM, CRM, and ESP.
  • Strong project management skills, with a focus on efficiency and productivity.
  • Exceptional analytical, organisational, and problem-solving abilities.
  • A talent for communicating complex technical ideas to non-technical stakeholders.
  • A passion for digital innovation and the fashion sector.
Estimated Salary: £58,000 per annum

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