Driffield Client Service Advisor

2 weeks ago


North Dalton, United Kingdom Staff Power Group Limited Full time
About the Role

We are seeking a motivated and results-driven CUSTOMER SUPPORT SPECIALIST to join our manufacturing business in Driffield. As a key member of our customer service team, you will play a critical role in ensuring that our customers receive exceptional service and support.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide product information and answer customer questions.
  • Enter and update customer orders and information in our CRM system.
  • Maintain accurate records of customer interactions and sales data.
  • Evaluate customer needs and provide solutions that meet their requirements.

Requirements:
We are looking for an experienced Customer Service/Telesales representative with excellent communication and interpersonal skills. You should be able to work independently, manage multiple priorities, and meet sales targets. A friendly, outgoing personality with a can-do attitude is essential for this role. The estimated salary for this position is £24,000 - £30,000 per annum, depending on experience.

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