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Customer Support Associate
2 months ago
About the Role
We are seeking a highly motivated and empathetic Support Assistant to join our team at Riverside Group. As a key member of our supported housing services, you will play a vital role in ensuring the safety and wellbeing of our customers.
Key Responsibilities
- Provide support to customers with a range of needs, including assisting with conversations with external agencies and dealing with emergency services as required.
- Log all incidents to maintain accurate records of events.
- Prepare rooms for new occupants and maintain a clean and safe living environment.
About You
We are looking for someone who is passionate about delivering exceptional customer service and making a positive impact in the lives of our customers. As a Support Assistant, you will have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
What We Offer
Riverside Group is committed to providing a supportive and inclusive work environment. As a Support Assistant, you will have access to ongoing training and development opportunities, as well as a competitive salary and benefits package.
