Debt Management Specialist

15 hours ago


Glasgow, Glasgow City, United Kingdom Brook Street Full time
Job Overview
A credit control assistant role is available at Brook Street, based in Glasgow. The position involves managing debtors across a network of 15 depots, working as part of a busy team in the Finance department. This is a fixed-term contract lasting one year, commencing in December 2024 and concluding in December 2025.

About the Role
This position requires strong communication and negotiation skills, with experience in credit control or related accounts experience. As a Credit Control Assistant, you will be responsible for monitoring accounts receivable, reporting to management, and resolving customer disputes. You will also conduct credit checks on new and existing customers and ensure accurate records are maintained. Additionally, you will work collaboratively with other departments to resolve issues impacting payments.

Your Key Responsibilities
- Regularly contact customers by phone, email, or letter to remind them of overdue payments
- Prepare reports for management showing outstanding debts and aging reports
- Handle customer disputes and work to resolve any issues that might delay payment
- Conduct credit checks on new and existing customers to assess their ability to pay
- Ensure accounts are reconciled by reviewing payments, adjusting for any discrepancies, and ensuring accurate records

Requirements
This role demands attention to detail, accuracy in managing and tracking invoices and payments, and strong organizational skills. Proficiency in using accounting software and Microsoft Excel for reporting and tracking is essential. Basic understanding of accounting and financial terms related to credit and payments is required. Experience in credit control or a related accounts department is preferred. The ideal candidate will possess excellent communication skills and be able to negotiate effectively with customers. A competitive salary is offered for this role, along with free on-site parking, 30 days annual leave, and various benefits including a health and wellbeing plan, contributory pension scheme, and life assurance.

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