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Pensions Administrator

2 months ago

Birkenhead, Wirral, United Kingdom JOB SWITCH LTD Full time

Job Role Purpose

To support the provision of a cost-effective, customer-focused pension service. The core focus is to undertake administrative duties to include accurate processing of member records and financial records to ensure data quality is maintained.

Key Responsibilities

1. Create and maintain active member records to ensure data quality and comply with statutory disclosure requirements and business requirements.

2. Process Scheme AVCs and Additional Pension Contribution (APC) contracts, along with updating existing contracts including ARCs and Added Years.

3. Analyze and assess the accuracy of data automatically processed and interfaced from disparate employer systems into the Pension Administration system.

4. Work to well-defined business processes to assist in the production of statistical and qualitative performance targets.

5. Determine eligibility, calculate, and process short service refunds of contributions, ensuring the appropriate regulations and are applied within section performance targets.

6. Process deferred benefits which have minimal routine membership adjustments.

Essential Criteria

Knowledge and Skills:

  • Knowledge of the Local Government Pension Scheme.
  • An understanding of HMRC and related legislation.
  • Excellent literacy and numeracy skills.
  • Good interpersonal skills.
  • Understanding of confidentiality requirements.
  • Demonstrate the ability to analyze information and make an appropriate decision on a course of action.
  • Demonstrate comprehensive IT skills.
  • Able to work to deadlines.

Experience:

  • Experience of basic data input entry to business support systems.
  • Experience of working in a customer service or financial environment.

Desirable Criteria

Knowledge and Skills:

  • Using Lynx Heywood's Altair pension administration software.
  • Using Microsoft Word and Excel.
  • Good verbal and written communication skills.
  • Good numeracy skills.
  • Use of an EDM system.
  • Financial systems including an accounts receivable.
  • Knowledge of the LGPS.