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Customer Service Representative
2 months ago
We are seeking an experienced Customer Service Assistant to join our team at a successful financial firm in Wilmslow, Manchester. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and building strong relationships with clients.
Key Responsibilities:- Provide excellent customer service and support to clients via phone, email, and face-to-face interactions
- Resolve customer complaints and queries in a professional and timely manner
- Work collaboratively with colleagues to achieve team goals and objectives
- 1-2 years' experience in a customer-facing role
- Excellent communication and interpersonal skills
- Financial services experience is desirable but not essential
- A competitive salary of £22k - £24k
- 22 holidays plus bank holidays
- Employee tailored pension contributions
- Private medical insurance
- Part-time and full-time roles available
Our client is committed to providing a supportive and inclusive work environment, with opportunities for professional development and career progression. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.
