Microsoft Dynamics Functional Consultant

2 weeks ago

Work From Home, United Kingdom Adapt 365 Full time
About the Role

We are seeking a highly skilled Microsoft Dynamics Functional Consultant to join our team at Adapt 365. As a key member of our CRM team, you will play a crucial role in helping us set up and expand our marketing capabilities using Microsoft 365.

Key Responsibilities
  • Provide technical support during the migration to Microsoft 365
  • Collaborate with key stakeholders and teams across Marketing Automation, Data, Development, Architecture, Solution Design, and IT functions
  • Enhance operational efficiency and troubleshoot technical and data-related challenges on Microsoft 365
  • Mentor and support team members during the transition to the new platform, while documenting processes and best practices
  • Work closely with the CRM Solutions Lead to integrate with other Microsoft 365 suites
  • Collaborate with both IT and Marketing teams to propose improvements to overall CRM channels
  • Participate in the data integration project scheduled for 2024
  • Actively engage in shaping our long and short-term marketing strategy by providing recommendations and solutions
About You

We are looking for a candidate with:

  • Proficiency in using Dynamics CE
  • Prior experience with other Microsoft 365 packages and system integration/migrations
  • Strong background in CRM and marketing cloud solutions, with a preference for financial services experience
  • Data-driven with excellent analytical and troubleshooting skills

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