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Department Team Lead

2 months ago

Edinburgh, Edinburgh, United Kingdom Primark Stores Limited Full time

Job Summary:

We are seeking a highly motivated and organized individual to join our team as a Department Coordinator at Primark Stores Limited. As a key member of our store operations team, you will be responsible for overseeing the day-to-day activities of the department and ensuring that our high standards of customer service and product presentation are maintained.

Key Responsibilities:

  • Assist in the management of the department, including supervising staff and coordinating tasks to ensure efficient operations.
  • Provide excellent customer service, responding to customer queries and resolving any issues in a professional and courteous manner.
  • Maintain a high level of product knowledge, ensuring that you are aware of all products and services offered by the department.
  • Contribute to the development of the department, suggesting ideas for improvement and implementing changes as necessary.
  • Work collaboratively with other departments to achieve store goals and objectives.

Requirements:

  • Previous experience in a retail or customer-facing role.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • High level of product knowledge and understanding of customer needs.
  • Ability to adapt to changing priorities and deadlines.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and collaborative work environment.
  • The opportunity to work with a leading retailer and contribute to the success of our business.