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Senior Enterprise Account Manager

1 month ago

Belfast, United Kingdom Kainos Full time

About the Role

We are seeking a highly experienced Account Director to join our Workday Products Account Management team at Kainos.

As an Account Director, you will be responsible for leading and managing our relationships with Large Enterprise and Medium Enterprise clients in a defined sales territory.

Key responsibilities will include:

  1. Being a trusted advisor to our customers, utilizing a consultative approach to Account Management and taking the time to fully understand customer needs and challenges.
  2. Developing and securing Kainos as a business by defining client retention and growth priorities, reporting on existing customer renewal status, and building and maintaining a pipeline of growth opportunities.
  3. Business acumen, including meeting retention and growth targets in line with Kainos objectives, structuring, pitching, and positioning commercial offers to our customers in line with Kainos commercial strategy and goals.
  4. Account Planning, including developing and maintaining an in-depth understanding of our customers and utilizing the Account Plan to prioritize the activity of our Customer Value Management Team.
  5. Being an external Kainos ambassador, ensuring that you embrace and promote the culture, values, and behaviors that make Kainos unique.

Requirements

We are looking for a highly experienced individual with a strong understanding of technology business development processes and Account Planning. The ideal candidate will have a track record of delivering against annual retention and growth targets, with excellent writing and presentation skills, and the ability to analyze and utilize data points in the construction of a business case.

About Kainos

We believe in the power of diversity, equity, and inclusion, and we are committed to building a team that is as diverse as the world we live in. We actively seek out talented individuals from all backgrounds, and our friendly talent acquisition team is here to support you every step of the way.