Claims Team Manager

3 days ago


Colchester, Essex, United Kingdom The Recruiter Ltd Full time

At The Recruiter Ltd, we are seeking an experienced Claims Team Manager to join our Central Chelmsford Office Location.

Job Type: Permanent

Ref: SJP230406

We require a National Insurer with excellent leadership skills to lead and manage a team of claims handlers, ensuring they provide high standards of customer service. The role involves motivating the team to work efficiently and achieving targets and personal goals.

Key Responsibilities:

  1. Leading and managing a team of claims handlers to deliver exceptional customer service
  2. Motivating the team to achieve targets and personal goals
  3. Management of team workflow to ensure all absences and holidays are covered
  4. Monthly 1 to 1 meetings with team, completing appraisals within required timescales
  5. Overseeing and monitoring the lifecycle of the teams' claims
  6. Identifying training needs in the team and implementing necessary training
  7. Excellent interpersonal and communication skills, being able to communicate in a clear, concise and structured manner
  8. Proven work experience as a team leader or supervisor
  9. Good working knowledge of Word and Excel
  10. Average salary for this position is £32,000 per annum, negotiable.

Benefits:

An attractive salary and benefits package is offered to successful candidates. If you have the relevant experience, please submit your CV for consideration.



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