Customer Compliance Officer
13 hours ago
The Sofa Delivery Company is seeking a highly skilled Customer Compliance Manager to join our team. As a key member of our compliance team, you will play a vital role in ensuring that our customer queries are handled promptly and with the highest level of service.
In this role, you will work closely with our on-site Administrators to ensure that all customer interactions are compliant with our policies and procedures. You will also be responsible for identifying and mitigating potential risks to our business.
Key Responsibilities:
- Manage customer queries and complaints in a timely and professional manner
- Collaborate with our on-site Administrators to ensure compliance with our policies and procedures
- Identify and mitigate potential risks to our business
- Develop and implement compliance training programs for our team members
Requirements:
- Proven experience in a compliance role
- Strong knowledge of regulatory requirements and industry standards
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
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