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Service Advisor

2 months ago

Dorchester, Dorset, United Kingdom Jago Consultants Full time

Job Role: Motor Vehicle Service Advisor

Salary: Circa £26,000 plus £8,000 Bonus

Working Hours:

  1. Monday to Friday - 35 hours per week
  2. Saturday 8am - 1pm on rota paid as overtime

Service Advisor Responsibilities:

  • Provide professional advice to customers on service and repair work required to their vehicles
  • Advise on estimated costs of repairs and work to be undertaken
  • Sell additional products as appropriate to customers' needs
  • Advise on timescales and collection arrangements
  • Produce job cards on in-house computer system
  • Update customer and vehicle records
  • Document all warranty work in accordance with manufacturer policy
  • Prepare and complete invoices

Requirements:

  • Experience working as a Service Advisor within a motor garage - can be either passenger cars / commercial / HGV / LCV environment
  • Full driving licence

About the Role:

As a Service Advisor, you will be responsible for ensuring the highest standard of courtesy and professionalism when interacting with customers and members of the public.

The ideal candidate will have strong customer service skills, excellent customer rapport, and the ability to deliver great customer satisfaction results.

Jago Consultants is looking for a skilled Service Advisor to join our team in the Dorchester area of Dorset.

We offer a competitive salary, bonus, and genuine career opportunities in an excellent working environment with fully funded training.