Centre Manager Role
6 days ago
We are a leading social enterprise dedicated to improving wellbeing through our accessible services, including golf, swimming, gyms, bowling, and health programmes at multiple locations across the UK.
Job OverviewWe are seeking an experienced Centre Manager to lead the day-to-day operations of one of our golf centres. As a key member of our team, you will be responsible for managing staff, ensuring excellent customer service, and maintaining high-quality facilities.
Responsibilities- Manage the overall operation of the golf centre, ensuring compliance with health and safety regulations, fire safety procedures, and quality standards.
- Develop and implement business plans, marketing strategies, and operational manuals to drive growth and improve customer satisfaction.
- Lead and motivate a team of staff to achieve high performance, providing regular feedback, coaching, and development opportunities.
- Build strong relationships with customers, stakeholders, and employees, ensuring excellent customer service and resolving any issues promptly.
- Proven experience in managing teams in a golf or leisure environment, with a strong track record of delivering results and improving customer satisfaction.
- Excellent communication, leadership, and problem-solving skills, with the ability to adapt to changing circumstances.
- Knowledge of business and management principles, strategic planning, and facility management best practices.
- A recognised qualification in Leisure Management, Sports Development, or a related subject, preferably to degree level or NVQ 4.
- A competitive salary of £35,000 per annum, plus benefits package including free access to Mytime Leisure & Golf, 29 days annual leave, and a pension scheme.
- The opportunity to work for a dynamic social enterprise with a mission to improve wellbeing through accessible services.
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