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Job Summary:
Fusion Lifestyle is seeking a highly skilled and customer-focused Life Safety Specialist to join our team. As a Life Safety Specialist, you will be responsible for ensuring the safety and well-being of our customers while working in a fast-paced and dynamic environment.
Key Responsibilities:
- Provide exceptional customer service and ensure a safe and enjoyable experience for all customers.
- Perform pool testing and maintenance according to established procedures.
- Set up and break down activities and events as required.
- Engage with customers and promote repeat bookings.
- Deal with customer queries and provide high-level customer service.
- Work flexibly to meet the needs of the business and customers.
Requirements:
- Strong swimming skills and a UK recognised pool lifeguard qualification.
- Understanding of relevant health and safety legislation and the ability to exercise these in the workplace.
- Excellent communication skills and the ability to correct behaviour of pool users.
- High standard of physical fitness.
- Ability to deliver first-class customer service to a diverse client base.
- Ability to work flexibly to meet the needs of the customers and business.
About Fusion Lifestyle:
Fusion Lifestyle is a leading operator in the leisure industry, passionate about delivering exceptional customer service and getting communities active. We are a dynamic and diverse team working in a fast-paced environment. If you are looking to start or further your career in leisure, we want to hear from you