Document Management Solutions Expert

3 weeks ago


Basingstoke, Hampshire, United Kingdom Gc 1971 Ltd Full time

Job Description

Gc 1971 Ltd is seeking a highly skilled Document Management Solutions Expert to join their team.

The ideal candidate will have hands-on experience with Kyocera, Canon, and Konica Minolta hardware, as well as basic knowledge of Microsoft networks, including DHCP, DNS, and TCP/IP protocols.

The successful candidate will be responsible for delivering exceptional customer support, resolving hardware and software faults, and maintaining and administering print and scan solutions. They will also be expected to complete service calls efficiently, adhere to response times and KPI targets, and use proactive troubleshooting tools and procedures to resolve issues on-site or remotely.

Key Responsibilities:

  • Deliver excellent customer support and resolve hardware and software faults.
  • Maintain and administer print and scan solutions.
  • Complete service calls efficiently.
  • Use proactive troubleshooting tools and procedures.

Salary: £50,000 - £70,000 per annum, depending on experience.

Benefits: Company car and fuel card provided, comprehensive benefits package including a company laptop and mobile phone, career development opportunities through structured training and accreditation programs.



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