Operational Risk Lead

3 weeks ago


Loughborough, Leicestershire, United Kingdom Capital One - UK Full time

**Job Title:** Operational Risk Lead

 

We are seeking an experienced Risk Oversight Manager to join our Consumer Duty and Customer Outcome Testing team in Nottingham. As a key member of our UK Risk Office, you will oversee governance within customer-focused forums, ensuring we prioritize key areas as a business.

 

**Key Responsibilities:

  • Oversight of governance within customer-focused forums
  • Analysis of qualitative and quantitative data to identify key insights
  • Collaboration with stakeholders to develop recommendations on risk management
  • Partnering with the business to ensure consumer committee and forum materials are captured, reviewed, and challenged
  • Facilitation of key Consumer Duty governance committees

 

**Requirements:

  • Experience in internal risk management
  • Proven analytical skills with ability to summarize findings into key insights
  • Excellent stakeholder management skills
  • Able to collaborate and influence a wide range of people
  • Solid judgment with ability to make recommendations involving multiple types of risk

 

**Benefits:*

  • Pension scheme
  • Bonus
  • Generous holiday entitlement
  • Private medical insurance
  • Flexible benefits including season-ticket loans, cycle to work scheme, and enhanced parental leave

 

**Salary:** £55,000 - £65,000 per annum (dependent on experience)

 

Capital One is committed to diversity and inclusion in the workplace.



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