Experienced Telecoms Support Professional
2 days ago
About CCA Recruitment Group
We are a leading recruitment agency with a passion for matching talented individuals with exciting job opportunities. As a Senior Telecoms Support Consultant, you will be part of a dynamic team that puts people and the planet first while offering a work-life balance like no other.
Role Overview
The successful candidate will be responsible for delivering exceptional customer service, providing tailored solutions to complex cases, and collaborating with teams to ensure seamless customer care.
Key Responsibilities
- Providing top-tier customer service through chat, email, and phone
- Handling complex cases with a personal touch-tailored solutions for every client
- Collaborating with teams to deliver seamless 'One Operation' customer care
About You
To be successful in this role, you will need to have at least one year of experience in selling telecoms, account management, or customer service in a B2B setting.
Benefits
- Annual leave: recharge with 25 days of annual leave plus bank holidays
- Buy or sell holidays: flexibility to buy or sell up to 5 extra days of annual leave
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