Trainee Vehicle Damage Assessor

3 days ago


WaltononThames, United Kingdom Skillframe Ltd Full time
Job Description

Job Title: Trainee Vehicle Damage Assessor

Job Summary:

We are seeking a highly motivated and detail-oriented Trainee Vehicle Damage Assessor to join our team at Skillframe Ltd. As a Trainee Vehicle Damage Assessor, you will play a crucial role in ensuring the smooth repair process of vehicles after accidents.

Key Responsibilities:

  • Conduct thorough inspections of vehicles to assess damages and evaluate the necessity and cost of repairs.
  • Collect and review insurance estimates, and communicate with customers to discuss damages, repair process, and timeline and costs.
  • Create accurate estimates detailing repair and labor costs, and place work orders for part replacements and repairs.
  • Maintain effective communication with customers, answer their questions, and keep records of repair details and complete necessary paperwork.
  • Effectively manage multiple repairs simultaneously, implement a quality check process, and ensure repairs meet high standards.
  • Provide exceptional customer service, create ongoing relationships with customers, and ensure a positive experience throughout the repair process.

Requirements:

  • 1 year of experience working in a body shop environment.
  • A love of cars and a strong understanding of vehicle mechanics.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and manage time effectively.
  • Computer literacy and proficiency in relevant software.

Working Hours: Monday to Friday, 50-hour week, starting at 7:30 am.

Salary: Negotiable depending on experience.



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