Branch Support Specialist
4 weeks ago
At Quay Plastics, we're looking for a skilled Branch Support Specialist to join our team. As a Branch Support Specialist, you will work closely with our team to provide exceptional customer service, ensuring that our customers receive the best possible experience.
Key Responsibilities:
- Provide excellent customer service, working together with the team to meet customer needs.
- Maintain high standards within the trade counter area and warehouse, ensuring a safe and efficient working environment.
- Assist with health and safety compliance, adhering to company policies and procedures.
- Be competent with multi-drop deliveries, ensuring timely and efficient delivery of products.
- Work with the Branch Manager and the rest of the team to achieve branch performance targets.
- Provide cover in the branch when required, demonstrating flexibility and a can-do attitude.
Requirements:
- A friendly, welcoming attitude, with energy and passion to deliver exceptional customer service.
- Be versatile and prepared to assist in all aspects of running the branch, demonstrating a willingness to learn and adapt.
- A full valid driving license is required, with a forklift truck license being preferable but not essential.
- Previous experience in a driving role would be advantageous, but not essential as full training will be provided.
- Good organisational skills and be IT literate, with experience in a trade counter environment being preferred but not essential.
What We Offer:
- 24 days annual leave, plus statutory bank holidays.
- Company pension.
- Generous staff discount.
- The chance to join a vibrant, progressive company that looks after its people.
- The opportunity to voice your ideas and help shape the future of the business.
- Real career prospects for the right people within the Epwin Group Plc.
- Enrolment within "Lifeworks" which entitles the employee to discounts at many high-street and online retailers as well as a wider range of additional benefits.
- Monthly awards where our people are recognised for outstanding contributions.
- On the job and on-line training. We invest in our people.
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