Retail Store Manager

4 days ago


Berwick, Northumberland, United Kingdom Lidl Full time
Job Opportunity

We are seeking a highly skilled and experienced Store Manager to join our team at Lidl. As a Store Manager, you will be responsible for leading and developing a team of colleagues, managing the day-to-day operations of the store, and driving sales growth.

Key Responsibilities
  • Leadership and Team Development
    • Develop and implement strategies to improve team performance and productivity
    • Provide coaching and training to colleagues to enhance their skills and knowledge
    • Lead by example and demonstrate a strong work ethic and commitment to excellence
  • Store Operations
    • Manage and optimize store processes and procedures to improve efficiency and reduce costs
    • Monitor and analyze sales data and customer feedback to inform business decisions
    • Develop and implement plans to improve customer satisfaction and loyalty
  • Customer Service
    • Ensure that all customers receive excellent service and are treated with respect and professionalism
    • Develop and implement strategies to improve customer engagement and loyalty
    • Monitor and respond to customer feedback and concerns
Requirements
  • Leadership Experience
    • Proven experience in a leadership role, preferably in a retail or fast-paced environment
    • Ability to motivate and inspire a team to achieve high levels of performance
  • Operational Skills
    • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions
    • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers
  • Customer Focus
    • Strong customer service skills, with the ability to provide excellent service and resolve customer complaints
    • Ability to understand and respond to customer needs and preferences
What We Offer
  • Competitive Salary and Benefits
    • A competitive salary and benefits package, including a contributory pension scheme and generous holiday allowance
  • Opportunities for Career Development
    • Opportunities for career progression and professional development, including training and coaching programs
  • Collaborative and Supportive Team Environment
    • A collaborative and supportive team environment, with a focus on teamwork and mutual respect


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