Senior Quality Assurance Manager
13 hours ago
"> We are seeking an experienced Senior Quality Assurance Manager to join our team at Joseph Hughes Associates. In this role, you will be responsible for managing customer complaints and driving the closure of all issues using 8D and 5WHY problem-solving tools.
">
"> Key Responsibilities
"> Manage customer complaints process and drive the closure of all issues
"> Establish customer review meetings to discuss issues proactively
"> Generate and implement Product Quality Control Plans/Inspection standards
"> Compile Customer key performance indicators and metrics
"> Provide team leadership for product quality improvement programs
"> Maintain awareness of all customer requirements, issues, and current status for operators, team leaders, and production management
">
"> Requirements
"> Must have UK Quality experience for at least two years
"> Permanent legal right to work in the UK without Company Sponsorship
"> Excellent understanding of ISO/TS including PPAP, APQP
"> Good organisational and Time Management skills
"> Ability to lead and develop project teams
">
"> Benefits
"> Salary: £35,000 - £40,000 per annum
"> Bonus scheme
"> Life Assurance
"> Pension scheme
"> Extra holidays
"> Flexi-time
">
"> This is a Monday-Friday role. May suit an experienced Quality Technician wanting career development or an Engineering Graduate with 2 years+ Quality or similar experience.
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