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Quality and Safety Officer
1 month ago
The successful candidate will provide administrative support to the Director of Nursing and Quality and Safety/Clinical Governance team, ensuring effective and efficient clinical governance and quality and safety processes are developed and maintained.
Main Responsibilities- Provide comprehensive administrative support to the PCIC Clinical Board management team and the Primary Care team to support the achievement of key performance and quality indicators.
- Assist with the implementation of policy and guidance over a number of key areas of activity.
- Plan and organise complex activities, working unsupervised on some project areas.
- Undertake detailed information analysis from a range of sources, providing update/feedback reports.
- Manage and co-ordinate several activities simultaneously, demonstrating a high degree of attention to detail and autonomy.
- Line management of a small team of administrative staff.
Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. We have a diverse range of career opportunities to offer, serving over 500,000 people living in Cardiff and the Vale.
Requirements- Educated to first degree level or relevant experience.
- Knowledge of current issues in relation to clinical governance, risk, concerns, and incident reporting.
- Experience in managing/handling difficult, contentious, sensitive or sometimes distressing information.
- Experience of working and engaging with staff at all levels.
- Significant experience in the advanced use of MS Office software.
- Experience of maintaining and developing databases.
- Experience of working within the NHS.
- Good organisational skills.
- Knowledge of NHS IT information systems, to include Datix.
- Understanding of NHS policy in relation to Clinical Governance, poor performance and concerns.
- Flexible and adaptable to change. Diplomatic and resilient.
- Self-motivated, proactive and innovative.
- Experience of analysing and presenting information.
- Experience of successful implementation of a new system/way of working.
- Previous line management experience.
