Insurance Operations Specialist
3 weeks ago
We are a leading insurance brokerage based in London, offering hybrid working options. We seek an accomplished professional to oversee our operational projects, manage current systems, and drive process improvements across the business. As our ideal candidate, you will be passionate about technology and possess exceptional organisational skills.
About the Role:
- Manage our software platform with an external software house
- Develop expertise in Salesforce to resolve internal issues and deliver new projects
- Continuously upgrade and improve the Salesforce platform
- Plan and deliver projects, such as implementing integrated CTI phone systems and cloud-based document management systems
- Lead contact with our 3rd party compliance company and oversee compliance processes
- Enhance internal workflow processes and identify areas for improvement
Requirements:
- Strong work ethic and ability to collaborate with senior management
- Self-motivation and capability to work independently
- Excellent IT proficiency and technical ability
- Ability to learn new software platforms and serve as our in-house Salesforce advisor
- Fundamental understanding of the role of processes within a business
Estimated Salary: £60,000 - £80,000 per annum
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