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Apprentice IT Support Specialist

2 months ago

Pickering, North Yorkshire, United Kingdom YORKSHIRE COAST RECRUITMENT Full time

Job Summary:

We are seeking a highly motivated and detail-oriented Trainee Technical Support Specialist to join our team at Yorkshire Coast Recruitment. As a key member of our support team, you will be responsible for providing exceptional technical support to our clients and internal stakeholders.

Key Responsibilities:

  • Provide technical support solutions to end-users, engineering teams, and other internal departments.
  • Participate in the on-call rota system for out-of-hours technical support.
  • Log and review all customer and technical support inquiries.

Requirements:

  • A qualification such as ONC/OND, HNC/HND, or a BSc, preferably in Electrical/Electronic Engineering or a related field.
  • Strong literacy and communication skills, both over the phone and in writing.

What We Offer:

  • Mobility allowance
  • Overtime opportunities
  • Monday to Friday work schedule with early finish on Fridays
  • 25 days of holiday plus 8 bank holidays
  • 5% pension contribution
  • Private healthcare
  • Life insurance at 2x base salary

About the Role:

This is an excellent opportunity for someone looking to expand their technical skills and grow within a dynamic and supportive engineering environment. As a Trainee Technical Support Specialist, you will have the opportunity to work with a variety of technical systems and develop your problem-solving skills in a fast-paced and challenging environment.

Why Join Us:

At Yorkshire Coast Recruitment, we pride ourselves on providing exceptional service to our clients and candidates. We are committed to helping our employees grow and develop their careers, and we offer a range of benefits and opportunities for professional development.