Configuration Management Specialist

13 hours ago


London, Greater London, United Kingdom Harrington Starr Full time £80,000

Harrington Starr is seeking a Configuration Management Specialist to join their team in London. The successful candidate will earn an estimated £70,000 - £90,000 per annum.

Job Description

The Configuration Management Specialist will be responsible for maintaining and configuring the CMDB schema to align with the company's IT infrastructure, services, and assets. This will involve using Discovery to automatically discover and map the IT infrastructure assets, as well as overseeing the CMDB in the context of change management.

The ideal candidate will have experience in process ownership, complex service delivery, and IT asset management. They will be able to continuously monitor and improve data quality, accuracy, and consistency within the CMDB as well as the source systems, identifying and resolving discrepancies.

In this role, you will collaborate with various teams to enrich CMDB data with relevant information, such as technical specifications, vendor details, and ownership information. You will also conduct regular audits to ensure compliance with ITIL best practices and industry standards for CMDB management.

Key Responsibilities
  • Maintain and configure the CMDB schema
  • Use Discovery to automatically discover and map IT infrastructure assets
  • Oversee the CMDB in the context of change management
  • Continuously monitor and improve data quality, accuracy, and consistency within the CMDB
  • Collaborate with various teams to enrich CMDB data
  • Conduct regular audits to ensure compliance with ITIL best practices
Requirements
  • Experience administering and managing a CMDB
  • ITIL 3 or 4 Foundation certification
  • Knowledge of inventory systems and IT asset management
  • Experience working in a regulated environment


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