Retail Store Leadership Position
3 weeks ago
About the Role
We are seeking an experienced Store Manager to lead our Portobello Road store. As a key member of our leadership team, you will be responsible for driving store performance and contributing to the growth of our charity retailer.
Key Responsibilities:
- Collaborate with senior managers to optimize stock levels and oversee store maintenance and health & safety.
- Drive store performance by delivering on financial and contribution targets.
- Lead and motivate your team to achieve KPIs and provide outstanding customer service.
- Recruit, train, and manage staff and volunteers, fostering a supportive and high-performing team environment.
- Implement effective visual merchandising to enhance customer experience and boost sales.
- Engage with the local community to build strong relationships and drive footfall.
Requirements:
- Proven experience as a Store Manager/Deputy Store Manager, ideally within charity retail or the broader retail sectors.
- Strong leadership and communication skills, with the ability to inspire and engage your team and customers.
- A track record of hitting KPIs and working to financial targets in a fast-paced environment.
- Hands-on experience in managing volunteers, with a passion for community engagement and supporter relationship building.
- Enthusiastic, results-driven, and adaptable with a positive, can-do attitude.
- Flexibility to work weekends and support the store's operating hours.
About You
We are looking for someone who is passionate about making a difference in their community and has the skills and experience to lead our store to success. In return, we offer a competitive salary, opportunities for career growth, and the chance to work with a rapidly growing charity that truly values its people and the local community.
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