Head of Construction Leadership

2 weeks ago


London, Greater London, United Kingdom Howden Group Holdings Full time

About DUAL

Founded in 1998, DUAL is a specialist underwriting group and the go-to choice for insurance intermediaries globally. This reputation has enabled us to become one of the world's largest international underwriting agencies, with a gross written premium of US$3.5 billion.

As part of the Howden Group Holdings, an international insurance group with employee ownership at its heart, we operate in 55 territories and employ over 18,000 people, handling US$38 billion of premium on behalf of clients.

  • People: 1,700
  • Countries: 21

Role Overview

Reporting to the Chief Underwriting Officer, DUAL UK, as the Head of Construction, your primary responsibility is to lead the underwriting strategy and appetite for the DUAL UK Construction account, ensuring capacity is retained and attracted by maintaining excellent carrier relationships and delivering the required business performance.

Your role includes developing and growing the existing DUAL Construction account, as well as driving the development and expansion of wider regional underwriting capabilities. This involves spearheading underwriting strategy, providing guidance on regional case underwriting decisions as needed, and ensuring continuous improvement in underwriting practices.

To establish and maintain underwriting standards and authorities, and to demonstrate clear and compelling leadership, championing solution-led underwriting approaches.

Key Responsibilities

  • Set line of business strategy, risk appetite, and pricing requirements.
  • Provide input into annual Business Planning activities.
  • Report on portfolio performance against plan and forecast future outcomes.
  • Monitor portfolio performance and adjust strategy to meet business plans.
  • Ensure appropriate underwriting governance authority framework is in place and embedded.
  • Ensure adherence to capacity provider governance framework and meet audit requirements.
  • Actively support underwriting teams to write business, including involvement in case solutions and broker relationships.
  • Respond to claims patterns and adjust reserves to maintain optimal portfolio performance.
  • Stay aware of emerging risks and take necessary action.
  • Establish appropriate underwriting training and development.

Key Skills and Attributes

  • Significant proven experience in construction account underwriting, including successful development of accounts/new products.
  • Strong experience of portfolio management (data analytics and performance metrics) and how to enable business growth through technical underwriting and commercial focus.
  • Strong understanding of the commercial insurance mid-market and the UK Regulatory environment.
  • ACII or FCII qualified (or equivalent).
  • Strong financial acumen.
  • Ability to adapt easily to influence across a wide range of stakeholders.
  • Demonstrate clear and compelling leadership & champion personal development in yourself and others.
  • High levels of visibility and accountability & excellent communication skills.

What We Offer

A career that you define. At DUAL, we value diversity – there is no one DUAL type. Instead, we're looking for individuals who share the same values as us:

  • We support each other in the small everyday moments and the bigger challenges.
  • We are determined to make a positive difference at work and beyond.

Reasonable Adjustments

We're committed to providing reasonable accommodations at DUAL to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application – if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.



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