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Customer Service Representative

2 months ago

Ormesby St Margaret, Norfolk, United Kingdom Together Dental Full time

About the Role

We are seeking a highly skilled and motivated individual to join our team as a Receptionist at Together Dental. As a key member of our practice team, you will play a vital role in ensuring patient satisfaction and providing exceptional service.

Key Responsibilities

  • Provide a high-quality reception and administration service to patients and colleagues
  • Establish and maintain positive working relationships with all members of the dental team
  • Manage a varied workload and prioritize tasks to meet deadlines
  • Utilize computer-based systems to efficiently manage patient data and practice operations
  • Develop and maintain a thorough understanding of practice policies and procedures
  • Participate in ongoing training and professional development to enhance skills and knowledge

Requirements

  • Excellent customer service skills and a strong ability to communicate effectively with patients and colleagues
  • Strong interpersonal, verbal, and written communication skills
  • Excellent telephone manner and ability to handle multiple calls simultaneously
  • Ability to work independently and as part of a team
  • Strong organizational skills and attention to detail
  • Ability to learn and adapt to new systems and procedures

What We Offer

  • A competitive salary and benefits package
  • Ongoing training and professional development opportunities
  • A supportive and collaborative work environment
  • The opportunity to work with a dynamic and growing dental practice