Experienced Commercial Claims Handler

5 days ago


Birmingham, Birmingham, United Kingdom PIB Group Full time

We are looking for an experienced Commercial Claims Handler to join our team based in Birmingham. This role is ideal for someone with proven experience in handling all classes of commercial claims and a passion for delivering outstanding customer service.

About the Role:

You will be responsible for managing claims across various products, including Property, Liability, Marine, and Business Interruption, and maintaining an efficient diary system for all claims. You will also provide claims information and reports to the broking department and clients as needed.

Key Responsibilities:
  1. Manage claims across various products, ensuring service standards are met or exceeded.
  2. Provide claims information and reports to the broking department and clients as needed.
  3. Acknowledge new claims to clients and insurers, keeping clients informed for the best possible outcome.
Requirements:
  • Rigorous experience in Property, Liability, Marine, and Business Interruption insurance claims handling, coupled with strong commercial awareness and a thorough understanding of insurance claims procedures.
  • Possess a passion for delivering exceptional customer service experiences, applying TCF and KYC methodologies.

Estimated Salary: £40,000 - £55,000 per annum.


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