Insurance Claims Handler

1 day ago


Birmingham, Birmingham, United Kingdom CV-Library Full time
Job Description

We are seeking an experienced Insurance Claims Handler to join our team based in Birmingham. The role involves managing claims from across different products, such as Property, Liability, Marine and Business Interruption, ensuring service standards are met and/or exceeded.

Key Responsibilities:
  • Manage claims from across different products, ensuring service standards are met and/or exceeded.
  • Maintain an efficient diary system for all claims, ensuring claims are chased as required.
  • Provide the broking department and clients with claims information and reports as required.
  • Ensure complex claims are handled according to group procedures.
  • Acknowledge all new claims to both clients and insurers and keep clients informed, ensuring best outcome on each claim.
  • Produce claims MI/claims reports when required.
  • Meet with clients and present claims information when required.
  • Undertake any other duties as requested by management on an ad-hoc basis.
About You

We are looking for a passionate individual who is keen to progress within insurance. The ideal candidate will have robust Property, Liability, Marine and Business Interruption insurance claims handling experience, coupled with strong commercial awareness and full understanding of insurance claims procedures.

What We Offer

In addition to a competitive salary of £45,000 per annum, we offer a range of benefits including:

  • A competitive holiday allowance with the annual option to buy additional days.
  • A company pension scheme.
  • Very generous maternity and paternity leave packages.
  • A flexible benefits package which allows you to add additional benefits to your overall package.
  • Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more.
  • Referral schemes.
  • Discounted rates on PIB products.
  • A first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more.
  • A wide range of discounts including a kids pass – giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose.


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