Audi Workshop Controller
2 months ago
The Institute of the Motor Industry. limited is seeking a highly skilled and experienced Workshop Controller to join our team. As a key member of our Aftersales department, you will be responsible for overseeing the day-to-day operations of the Service Department, ensuring the efficient allocation of work, motivating and supervising a team of technicians, and maintaining high standards of safety, quality, and productivity.
Key Responsibilities- Support the Aftersales Manager in achieving departmental goals and objectives
- Allocate work to technicians, ensuring efficient workflow and meeting customer expectations
- Supervise and motivate the team, promoting a culture of excellence and continuous improvement
- Monitor and maintain high standards of safety, quality, and productivity in the workshop
- Collaborate with service advisors to ensure all works booked in are achievable and planned to meet customer expectations and industry standards
To be successful in this role, you will need:
- NVQ Level 3 - Motortrade or equivalent qualification
- Previous experience in a similar role, with a proven track record of success
- Strong communication and leadership skills, with the ability to motivate and supervise a team
- Knowledge of industry standards and experience in problem-solving and analytical skills
The Institute of the Motor Industry. limited offers a competitive salary and benefits package, including:
- Career progression and development opportunities
- Flexible working patterns and opportunities for part-time work
- Generous long service and loyalty awards
- Employee Assistance Programme
- Life assurance
- Cycle to work scheme
- Eyecare voucher scheme
- Pension scheme with employer contributions
- 22 days annual leave and bank holidays
- Staff discounts
- Days leave for your birthday
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