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Audi Workshop Operations Manager
2 months ago
The Institute of the Motor Industry. limited is seeking a highly skilled and experienced individual to fill the position of Audi Workshop Controller. As a key member of our team, you will be responsible for overseeing the day-to-day operations of our Service Department, ensuring the efficient allocation of work, motivating and supervising a team of technicians, and maintaining high standards of safety, quality, and productivity.
Key Responsibilities- Support the Aftersales Manager in managing the Service Department's operations
- Allocate work to technicians, ensuring efficient workflow and meeting customer expectations
- Supervise and motivate the team, promoting a culture of excellence and continuous improvement
- Ensure compliance with industry standards, safety protocols, and quality control measures
- Collaborate with service advisors to plan and prioritize work, ensuring seamless customer experience
To be successful in this role, you will need:
- NVQ Level 3 - Motortrade or equivalent qualification
- Previous experience in a similar role, with a proven track record of leadership and team management
- Strong communication and interpersonal skills, with the ability to work effectively with colleagues and customers
- Flexibility and adaptability, with a can-do approach to problem-solving and continuous improvement
The Institute of the Motor Industry. limited is committed to providing a supportive and stimulating work environment, with opportunities for career growth and development. As a valued member of our team, you can expect:
- Career progression and development opportunities
- Flexible working patterns and opportunities for part-time work
- Generous long service and loyalty awards
- Employee Assistance Programme, providing emotional and practical support
- Life assurance and pension scheme with employer contributions
- 22 days annual leave and bank holidays
- Staff discounts and benefits
