Out of Hours Support Officer
4 weeks ago
We are seeking a proactive and organised Out of Hours Support Officer to join our team in Middleton. This role is ideal for someone with strong communication skills, the ability to plan and strategize, and who is comfortable handling out-of-hours duties. Applicants must have access to their own vehicle or live within a reasonable commuting distance.
We currently have 3 shift patterns available:
- Saturday & Sunday Days: 24 hours (07:00-19:00)
- Friday & Saturday Nights: 24 hours (19:00-07:00)
- Saturday & Sunday Days: 12 hours (10:00-16:00)
Key Responsibilities:
- Arrange shift cover at short notice and follow up on missed check calls.
- Handle and respond to site incidents, providing support to security officers.
- Communicate effectively with officers who require assistance.
- Carry out general administrative duties to maintain efficient operations.
- Plan ahead and strategize to ensure smooth shift transitions and preparedness.
- Confidently manage phone communications and handle queries.
Skills and Qualifications:
- Fully computer literate with strong administrative abilities.
- Confident speaking on the phone and managing out-of-hours communications.
- Ability to strategize, plan ahead, and remain calm under pressure.
- Excellent communicator, capable of interacting at all levels.
- Organized and detail-oriented with the ability to manage multiple tasks efficiently.
- Self-motivated and enthusiastic, able to work independently.
Essential Skills:
- Right-to-work and 5 year checkable history
- 2 years security experience would be preferred
- Demonstrate the values of integrity, vigilance and helpfulness which Securitas prides itself on
At Securitas, we are committed to ethics, sustainability, and compliance. Our core values – Integrity, Vigilance and Helpfulness – guide our actions and decisions. We believe in celebrating our differences and creating a supportive environment where all voices are heard.
We are a purpose-led organisation, aspiring to make a difference every day. We offer career opportunities to fuel your future and invest in your professional and personal growth. Our colleagues are empowered to think big, fail fast and push the boundaries of innovation.
We are always looking to grow and have been accredited as a Top Employer 5 years in a row. Join our team and use your talent and passion to help build a safer, healthier, and more efficient world.
DE&ISecuritas is an all-inclusive employer, encouraging individuality within our company. We believe that diversity and inclusion are integral parts of our business strategy. Our goal is to create an environment where every employee feels that they belong, regardless of their background or identity.
We have a number of initiatives to achieve this, including employee networks, the Race at Work Charter, Armed Forces Covenant, Disability Confident, Reasonable Adjustment Passport, Domestic Abuse Charter, Healthy Workplace Awards, and Neurodiversity Top Employer Certification. We celebrate our differences throughout the year by recognising significant dates such as BSL Week, International Women's Day, PRIDE, Black History Month and many more.
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