Housekeeping Team Member

3 weeks ago


Saint Andrews, Fife, United Kingdom Kohler Co. Full time

About Us

The Old Course Hotel, Golf Resort & Spa is an AA 5-star, award-winning resort based in St Andrews, Scotland, which prides itself on the highest levels of guest care.

We are an independently owned resort, forming part of Kohler Company, a leading global hospitality provider. To find out more about Kohler Co., please visit our website.

Why Work with Us?

We are committed to ensuring our associates are our number one priority. St Andrews is the home of golf, and we are the home of great guest service. People are our passion, and we believe each associate plays a vital role in providing memorable experiences to our guests.

We are a forward-thinking employer committed to the Hoteliers Charter and developing our people, which is why we employ based on personality. We believe all skills can be taught, and throughout your career with us, you'll have access to a wide range of different training opportunities providing routes to progress from within, allowing you to reach your full potential while supported by our committed leadership team.

We love celebrating our associates' success and do so through our employee reward recognition schemes, which encompass our 'HOME' ethos, including Associate of the Month.

While working for one of the most iconic hotels in Scotland, you will be rewarded with a competitive hourly rate, company pension scheme, free on-site car parking, meals while on duty, 24/7 access to our employee assistant line, and free fitness access.

Our benefits don't end there; in your spare time, we also offer free access to The Duke's golf course and superb discounts in our restaurants and spa. Giving you the opportunity to enjoy the many luxuries Old Course Hotel has to offer and experience the 5-star service for yourself.

When you are not on duty at the Old Course Hotel, Golf Resort & Spa, you have access to request to stay overnight at a discounted rate, where available.

About the Role

Our Housekeeping Team has new opportunities for Room Attendants to join us, as we embark on an exciting and busy high season. Reporting into our Housekeeping Manager, you'll ensure our suites and public areas are cleaned and presented to the highest standard, creating a magical stay for our guests.

Duties and Responsibilities

Review assignment sheets for any VIPs or special requests.

Ensure all suites are cleaned and presented to the highest standard.

Comply with all 5-star standards.

Follow instructions and daily schedules from the Housekeeping Manager, ensuring all tasks are completed on time.

Have a full knowledge of our Fire and Safety procedures.

Provide exceptional service to all guests.

Be fully knowledgeable of personal procedures and their role as it relates to hotel policies and procedures.

About You

You'll be an enthusiastic, organized, and hard-working individual who can follow instructions to work independently but can also work well as part of a team. You'll also be a confident communicator who prides themselves on providing excellent customer service. Although recent relevant working experience is preferred, we offer full training for this role.

What We Offer

A casual opportunity with the flexibility to work up to 40 hours per week. This role will include an element of weekend working, and our shift pattern will be discussed during the interview. A competitive hourly rate is offered, depending on your experience, and a vast range of associate benefits.

Job Type: Zero hours contract

Salary: Competitive hourly rate

Benefits:

Free on-site parking

Lunch meal provided on-site

Free fitness and leisure access

Generous discounts in our food and beverage outlets

Generous discounts in our award-winning spa

Free golf at our Duke's golf course

24/7 employee assistance line

Bespoke wellbeing programme with regular external facilitators

Subsidized taxi service at certain times

Schedule:

8-hour shift

Day shift

Monday to Friday

Weekend availability

Work Location: In person



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