Care Manager

4 weeks ago

SouthendonSea, Southend-on-Sea, United Kingdom Home Instead Full time
Care Manager - Service Development Lead

This is an exciting opportunity for a highly skilled, experienced and motivated Care Manager with a strong care background and a passion for high quality care to take on a broad role and develop care services.

As our Care Manager, reporting directly to the Director, you will be responsible for the growth and development of our domiciliary care service ensuring the delivery of outstanding quality care. This will include being responsible for the efficient running of the business, quality control, managing the needs of the clients and day to day management of internal staff and our Care Professionals.

Key Responsibilities:

  • Working closely with the Director (senior leadership team) to coordinate the development of a high quality private domiciliary care service for older people (our clients) in the local area
  • Act as the Registered Manager managing the regulated activity for the office
  • Networking in the local community to raise awareness of the service
  • Promoting the highest standards of care and service
  • Recruiting and training Care Professionals
  • Converting new client enquiries and coordinating staffing rotas
  • Care planning and conducting risk assessments ensuring compliance to relevant legal and regulatory requirements
  • Managing (inspiring) a team, making sure that exceptional service is delivered to our clients and workloads are managed accordingly
  • Ensuring successful operation of quality control systems and performing quality assurance visits for clients
  • Continually reviewing and improving our processes to ensure the most effective and efficient service is always being delivered
  • Effectively managing complaints and incidents, carrying out investigations relating to the quality of the service and using those findings to initiate improvements
  • Promoting a positive culture in line with the Home Instead ethos and values

Requirements:

  • Extensive care experience with a proven track record in providing consistent excellent customer service
  • Proven experience in leading, training and managing a team to provide high quality domiciliary care services
  • Have or be willing to work towards Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services or equivalent
  • Excellent knowledge and understanding of compliance and legislative requirements of the care regulations
  • Strong skills in conducting care assessment and care planning
  • Good understanding of systems and processes
  • Excellent interpersonal and communication skills
  • Ability to inspire others and build fantastic working relationships
  • Strong organisation and planning skills
  • Drive and motivation to take on a broad role and develop care services
  • Passionate about providing the highest quality of care
  • Commercially aware and have strong influencing and negotiating skills
  • Demonstrate achievement of business growth targets
  • Ability to work well and accurately under pressure
  • Be responsive, agile and remain calm whilst dealing with multiple priorities
  • Be flexible to meet demands of the business including participating in an on-call rota
  • Good working knowledge of IT Systems with experience of Microsoft Office, working with databases and virtual communication platforms with the ability to learn and adopt new technologies where appropriate

Benefits:

  • Competitive salary (to be discussed)
  • 28 days paid holiday (incl. bank holidays)
  • Healthcare scheme
  • Pension contribution
  • Free on-site parking
  • Staff referral bonus scheme
  • Work laptop & mobile phone
  • Team social events
  • Extensive support and training within the Home Instead network

This role will play a vital part in ensuring that our clients receive the highest quality care and will make a real difference for the older people (clients) we work with. Relationships are at the heart of all we do and you'll find that working with us will help you achieve great things for your clients as well as giving you a rewarding career, one which will grow with you. We offer an attractive salary and benefits package together with a fantastic career development opportunity. If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.

Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure. This role is UK based and the right to work in the UK will need to be established as part of the recruitment process.

  • Pediatric Care Manager

    4 weeks ago

    Southend-on-Sea, Southend-on-Sea, United Kingdom Leaders In Care Recruitment Full time

    Job Title: Pediatric Care ManagerJob Summary: We are seeking a highly skilled Pediatric Care Manager to join our team at Leaders In Care Recruitment. The successful candidate will be responsible for providing face-to-face support to children and their families, while creating personalized care plans for each child.Key Responsibilities:* Design and deliver...

  • Care Home Manager Assistant

    2 weeks ago

    Southend-on-Sea, Southend-on-Sea, United Kingdom Runwood Care Homes Full time £15

    About the RoleWe are seeking a dedicated and friendly Deputy Manager to collaborate closely with the Home Manager.Responsibilities include administering medications, assisting with care plans, and supporting staff in improving their skills and knowledge.This role offers a unique opportunity to enhance the skills of the care team and contribute to delivering...

  • Care Specialist

    4 weeks ago

    Southend-on-Sea, Southend-on-Sea, United Kingdom Cera Care Full time

    We are seeking a dedicated and compassionate Care Specialist to join our Specialist Services Team in the Southend area. As a Care Specialist, you will provide care and support to clients with complex needs, including tetraplegia, skeletal disorders, brain injury, epilepsy, tracheostomy, autism, and challenging behaviour.The ideal candidate will have previous...

  • Paediatric Nurse Manager

    4 weeks ago

    Southend-on-Sea, Southend-on-Sea, United Kingdom Leaders in Care Full time

    Job Title: Paediatric Nurse Manager - Complex Care SpecialistJob Summary: We are seeking a skilled Paediatric Nurse Manager to lead our team in providing high-quality care to children and their families in the Southend-On-Sea area.Key Responsibilities:* Design and deliver tailored care plans for individual clients* Effectively manage multidisciplinary teams...

  • Specialist Care Support Worker

    1 month ago

    Southend-on-Sea, Southend-on-Sea, United Kingdom Cera Care Full time

    We are seeking a dedicated and compassionate Care Worker to join our Specialist Services Team to provide care to our clients in the Southend area on Night shifts.You will be providing care and support to clients who have a range of needs which may include:TetraplegiaSkeletal disordersBrain InjuryEpilepsyTracheostomyAutism & Challenging BehaviourPressure...

  • Care Services Director

    2 weeks ago

    Southend-on-Sea, Southend-on-Sea, United Kingdom Home Instead Senior Care Full time

    Job Title: Care Services DirectorWe are seeking a highly skilled and motivated individual to lead our domiciliary care service in Southend.About the RoleManage the growth and development of our care service, ensuring delivery of outstanding quality care.Day-to-day management of internal staff and Care Professionals.Coordinate with the Director to develop a...

  • Care Team Deputy

    4 weeks ago

    Southend-on-Sea, Southend-on-Sea, United Kingdom Runwood Care Homes Careers Full time

    About the Role:We are seeking a dedicated and friendly Deputy Manager to collaborate closely with the Home Manager at Runwood Care Homes Careers. As the Deputy Manager, you will enhance the skills of the care team, drawing on your personal and professional expertise to ensure our residents receive the necessary support.Responsibilities:Administer...

  • Deputy Head of Care and Training

    2 weeks ago

    Southend-on-Sea, Southend-on-Sea, United Kingdom Runwood Care Homes Full time £15

    About the Role:As a Deputy Manager at Runwood Homes, you will be responsible for administering medications, assisting with the creation of care plans, and helping staff improve their skills and knowledge in the field of person-centred care. You will be a positive influence, with a strong ability to conduct training sessions for staff and a positive attitude...

  • Custody Paramedic

    4 weeks ago

    Southend-on-Sea, Southend-on-Sea, United Kingdom HCRG Care Group Full time

    About the RoleWe are seeking a dedicated Custody Paramedic to join our team at HCRG Care Group. As a Custody Paramedic, you will play a vital role in providing high-quality care to individuals detained by the police or other agencies.Key ResponsibilitiesUndertake comprehensive clinical assessments and provide care to individuals in police custody.Provide...

  • Primary Care Network Nurse Practitioner

    4 weeks ago

    Southend-on-Sea, Southend-on-Sea, United Kingdom Primary Care Careers Full time

    Job SummaryPrimary Care Careers is seeking an enthusiastic and committed nurse practitioner to join our team on a full-time basis. The successful candidate will have the opportunity to work with a collaborative group of healthcare professionals to provide high-quality patient care.Main ResponsibilitiesThe nurse practitioner will be responsible for clinically...

  • Custody Paramedic

    4 weeks ago

    Southend-on-Sea, Southend-on-Sea, United Kingdom HCRG Care Group Full time

    About the RoleWe are seeking a dedicated Custody Paramedic to join our team at HCRG Care Group. As a Custody Paramedic, you will play a vital role in providing high-quality care to individuals detained by the police or other agencies.Key ResponsibilitiesUndertake comprehensive clinical assessments and provide care to individuals in police custody.Provide...

  • Custody Nurse

    4 weeks ago

    Southend-on-Sea, Southend-on-Sea, United Kingdom HCRG Care Group Full time

    About the RoleWe are seeking a dedicated Custody Nurse to join our team at HCRG Care Group. As a Custody Nurse, you will play a vital role in providing high-quality care to individuals detained by the police or other agencies.Key ResponsibilitiesUndertake comprehensive clinical assessments and provide care to individuals in custodyProvide healthcare...

  • Clinical Lead for Paediatric Care

    2 weeks ago

    Southend-on-Sea, Southend-on-Sea, United Kingdom Leaders In Care Recruitment Ltd Full time

    Job Title: Clinical Lead for Paediatric CareThis position offers a unique opportunity to work in a well-established provider of complex care packages within the community. The Clinical Lead for Paediatric Care will be responsible for providing face-to-face support to children and their families, creating personalized care plans for each child.The ideal...

  • Custody Paramedic

    4 weeks ago

    Southend-on-Sea, Southend-on-Sea, United Kingdom HCRG Care Group Full time

    About the RoleWe are seeking a dedicated Custody Paramedic to join our team at HCRG Care Group. As a Custody Paramedic, you will play a vital role in providing high-quality care to individuals detained by the police or other agencies.Key ResponsibilitiesUndertake comprehensive clinical assessments and provide care to individuals in police custody.Provide...

  • Nurse Practitioner

    4 weeks ago

    Southend-on-Sea, Southend-on-Sea, United Kingdom Primary Care Careers Full time

    Job SummaryWe are seeking a skilled and dedicated Nurse Practitioner to join our Primary Care Network in Southend. The successful candidate will be responsible for providing high-quality patient care and contributing to the development of our network.Main ResponsibilitiesProvide clinical examinations and assessments to patients, planning and implementing...

  • Paramedic for Primary Care Network

    4 weeks ago

    Southend-on-Sea, Southend-on-Sea, United Kingdom Southend East Primary Care Network Full time

    About the RoleSouthend East Primary Care Network is seeking a skilled Paramedic to join their team. As a Paramedic for Primary Care Network, you will play a vital role in providing high-quality patient care and contributing to the network's mission to improve health outcomes for the local community.Key ResponsibilitiesAssess, diagnose, and develop treatment...

  • Care Manager Position

    4 weeks ago

    Southend-on-Sea, Southend-on-Sea, United Kingdom Home Instead Full time

    About the Role:This is an exciting opportunity for a highly skilled and experienced Care Manager to join our team at Home Instead. As our Care Manager, you will be responsible for the growth and development of our domiciliary care service, ensuring the delivery of outstanding quality care. You will work closely with the Director to coordinate the development...

  • Care Management Professional

    6 days ago

    Southend-on-Sea, Southend-on-Sea, United Kingdom Home Instead Full time

    About UsHome Instead is a leading provider of high-quality care services, dedicated to delivering exceptional support and companionship to older adults in our local community.The RoleWe are seeking a highly skilled and experienced Care Manager to join our team. As a key member of our leadership team, you will play a vital role in ensuring the delivery of...

  • Physiotherapist for Primary Care Team

    1 week ago

    Southend-on-Sea, Southend-on-Sea, United Kingdom Southend East Primary Care Network Full time

    Job Summary: We are seeking a highly skilled and experienced Physiotherapist to join our Primary Care Network team in Southend East. This is an exciting opportunity to work autonomously, setting up your own clinics while receiving clinical support from other clinicians. The role requires flexibility with shift times, including the option of working evenings...

  • Physiotherapist for Primary Care Network

    4 weeks ago

    Southend-on-Sea, Southend-on-Sea, United Kingdom Southend East Primary Care Network Full time

    About the RoleWe are seeking a highly skilled Physiotherapist to join our team at Southend East Primary Care Network. As a key member of our multidisciplinary team, you will be responsible for delivering high-quality musculoskeletal services to our patients.Key ResponsibilitiesAssess, diagnose, and manage patients with musculoskeletal conditions, using your...