Technical Solutions Provider
23 hours ago
Key Responsibilities
As an Automotive Technical Support Specialist, your key responsibilities will include:
- Providing expert guidance and remote support to assist retailers with technical product issues and process adherence.
- Working closely with Retailers' technicians and the manufacturers' existing technical support team via specified communication channels.
- Utilizing your practical workshop experience to assist in developing solutions to reduce the volume and improve the quality of inbound contact.
To succeed in this role, you will need:
- Proven success in diagnosing and repairing vehicle systems, with a strong focus on electrical/electronic systems.
- A flexible, proactive mindset and the ability to manage your time effectively.
Volkswagen Group accreditation or qualifications as a technician are a bonus but not essential.
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