IT Support Specialist

2 weeks ago


Billington, United Kingdom VIQU Limited Full time
IT Support Engineer Opportunity

We are seeking a skilled IT Support Engineer to join our client's team in Leighton Buzzard. As a key member of the IT department, you will provide second-line support to users across the organization, ensuring seamless technical assistance and resolving complex issues.

Key Responsibilities:
  • Provide 2nd line support for users, investigating and resolving technical issues
  • Log and manage customer tickets, identifying root causes and implementing permanent solutions
  • Support a Microsoft environment, including Exchange Online, Intune, and Autopilot
  • Troubleshoot network and infrastructure issues
  • Manage Active Directory, including user management, group policies, and permissions
Requirements:
  • 2+ years of experience in a 2nd line IT support role
  • Experience with Microsoft 365, Intune, Autopilot, and Exchange online
  • Extensive experience with Active Directory management and maintenance
  • Excellent communication skills and a proactive problem-solving attitude
  • Ability to work independently

This is an exciting opportunity to work with a leading organization in Leighton Buzzard, providing quality technical support and contributing to the success of the IT team. If you are a motivated and experienced IT professional, we encourage you to apply for this role.



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