Senior Retail Operations Manager
4 weeks ago
Lidl is seeking a highly skilled Deputy Store Manager to join our team. As a key member of our store leadership, you will play a vital role in driving sales growth, improving customer satisfaction, and leading your team to success.
Key Responsibilities:
- Lead the store in the absence of the Store Manager, ensuring seamless operations and excellent customer service.
- Manage cash processes, monitor stock integrity, and maintain high standards of store appearance.
- Inspire and motivate your colleagues to deliver exceptional results, providing guidance and support when needed.
- Take ownership of the store's performance, setting goals and targets to drive business growth.
- Develop and implement strategies to improve customer experience, increasing loyalty and retention.
- Maintain accurate records, reports, and data, using insights to inform decision-making and drive improvements.
Requirements:
- Proven retail management experience, with a strong track record of success.
- Excellent communication and interpersonal skills, with the ability to lead and motivate teams.
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
- Ambitious and driven, with a passion for delivering results and exceeding targets.
- Ability to work under pressure, prioritizing tasks and managing multiple projects simultaneously.
What We Offer:
- A competitive salary range of £35,000 - £42,000 per annum, based on experience.
- 30-35 days' holiday (pro rata), plus bank holidays and additional leave entitlements.
- 10% in-store discount, available to all employees.
- Ongoing training and development opportunities, to help you grow and succeed in your role.
- Pension scheme, offering a secure retirement plan.
- Enhanced family leave entitlements, supporting work-life balance.
We are committed to equality, diversity, and inclusion, striving to create a workplace where everyone can thrive. If you share our values and are passionate about delivering exceptional results, we encourage you to apply.
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