Sales and Customer Experience Specialist

3 weeks ago

Harrogate, North Yorkshire, United Kingdom BT Group Full time

At BT Group, we're passionate about creating a workplace where everyone feels welcome and valued. As a Sales and Customer Experience Specialist, you'll play a key role in helping our customers find the right products and services. You'll be the face of our brand, building lasting relationships with customers and providing them with exceptional service.

What's in it for you?
  • A competitive hourly rate of £12.34 p/h plus 20% on target commission
  • Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
  • Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
  • Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
  • Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
  • Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want
  • Season Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it counts
  • Volunteering days, so you can give back to your local community
  • Optional Private Healthcare and Dental, to protect you and your family

Our team culture is built on meaningful support, tailored training, and a commitment to helping you build a lasting career. We're looking for someone who is curious, enjoys asking questions, and getting to know people. If that sounds like you, we'd love to hear from you.

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