Guest Experience Coordinator

2 days ago


Salford, Salford, United Kingdom Copthorne Hotel Manchester Full time

We are seeking an experienced Guest Experience Coordinator to join our team at the Copthorne Hotel Manchester. Located on the picturesque Salford Quays waterfront, our hotel offers modern guest rooms and a range of amenities.

The successful candidate will have previous experience in a similar role and excellent communication skills. A positive attitude and ability to work 5 shifts out of 7 on a rota basis is also essential.

About the Role:

  • Coordinating front desk activities to ensure exceptional guest service
  • Developing and implementing effective procedures to improve efficiency and productivity
  • Collaborating with other departments to ensure seamless operations
  • Providing support to the Front Office team to achieve their goals

About the Benefits:

  • Cash Health Plan cover option
  • Career development pathways and regular salary reviews
  • Employee Discounted Accommodation and F&B discounts worldwide
  • Life Assurance, where applicable
  • Meals Provided on Duty
  • Free/subsidised car parking
  • Social Events, Wellbeing and Team Activities

Estimated Salary: £30,000 - £42,000 per annum



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