Business Intelligence Analyst

3 weeks ago


West Midlands Combined Authority, United Kingdom Antal International Network Full time

Overview

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We are recruiting for a Demand Business Analyst to join our dynamic Global Customer Care team. This is an exciting opportunity to work on high-impact projects and drive continuous improvements within a leading-edge organisation.

The role involves leading and completing business analyst activities on assigned demands, conducting in-depth requirements gathering, and preparing high-quality documentation for handover to project delivery teams.

Key Requirements
  1. A strong background in business analysis and requirements gathering.
  2. Proficiency in data analysis and reporting, with experience using Excel and Office 365.
  3. Strong IT skills, including proficiency with Excel, Word, PowerPoint, and Teams.

Salary: £45,000 - £60,000 per annum, depending on experience.

Location: Whitley and other West Midlands Offices (hybrid working model allows for 2-3 days of home working per week).

About the Role: As a Demand Business Analyst, you will work closely with global teams across various projects, developing new skills in process optimization and data-driven decision-making.



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