Personal Injury Claims Assistant

3 days ago


Huddersfield, Kirklees, United Kingdom First4Lawyers Limited Full time
Job Description

The Personal Injury Claims Assistant role is phone-based, and you will be the first point of contact for prospective customers as they look to begin their personal injury claim.

You will provide an empathetic ear while taking key details of the claim from the customer, assessing its prospects of success. If the claim has prospects, you will submit the details of the claim to the insurers, getting the claim started on the right footing.

The ideal candidate will have a minimum of 5 GCSEs – Maths and English are essential, experience of working within a fast-paced customer-centric environment is desirable, and experience and knowledge of handling customer telephone calls is essential.

We value quality and strive to deliver excellence in everything we do. You will listen to others and value diversity, be collaborative in your approach, share ideas, and help colleagues to achieve targets and goals.

We offer a range of benefits to support your wellbeing, including free health assessments and massages, access to private healthcare, and interest-free travel loans.

Annual leave commences at 22 days plus bank holidays, and you will be automatically enrolled into our workplace pension scheme.

A birthday leave policy means you'll get an extra paid day off on your birthday each year, and you can participate in regular social events throughout the year.



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