Restaurant Operations Manager

1 day ago

Wilmslow, Cheshire East, United Kingdom San Carlo Group Full time

Unlock Your Potential as a Floor Manager with San Carlo Group

San Carlo Group, a leading family-owned company with a global presence, is seeking a skilled Floor Manager to join our team. As a Floor Manager, you will be responsible for ensuring the smooth operation of our restaurant, delivering exceptional customer service, and leading a team of dedicated professionals.

Key Responsibilities:

  • Delegate tasks and assignments to team members, ensuring the right person is doing the right job.
  • Recruit and train new employees to meet the needs of the restaurant.
  • Ensure the restaurant is staffed at the correct levels each day, maintaining a high standard of service.
  • Support employee performance and development, encouraging team members to reach their full potential.
  • Deal effectively with customer complaints, providing a positive experience for all guests.

Requirements:

  • 2 years of experience in a similar role, with a proven track record of success.
  • Team management experience, with the ability to lead and motivate a team.
  • Excellent communication skills, with the ability to work effectively with colleagues and customers.
  • Meticulous attention to detail, with the ability to handle multiple tasks and priorities.
  • A proactive self-starter, with good judgment and minimal direction.

Benefits:

  • Join a global company with opportunities for growth and development.
  • Enjoy delicious, healthy meals while on duty, all free.
  • 30% discount in our restaurants, for you and your friends and family.
  • Gym discount scheme and access to a confidential Employee Assistance Program.
  • Online development training and access to a platform offering free discounts and rewards.
  • Wagestream, giving you flexibility to access and manage your pay.

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