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Branch Manager

2 months ago

East London, United Kingdom Grafton Group plc Full time

About the Role

We are seeking a highly skilled and experienced Branch Manager to join our team at Grafton Group plc. As a key member of our management team, you will be responsible for the overall performance of our store, including sales, customer service, and employee management.

Key Responsibilities

  • Lead and manage a team of retail staff to achieve sales targets and provide excellent customer service.
  • Develop and implement effective store operations to ensure efficient use of resources and minimize costs.
  • Monitor and analyze sales data to identify trends and opportunities for growth.
  • Implement and maintain high standards of customer service, ensuring a positive shopping experience for all customers.
  • Manage and develop a team of retail staff, providing coaching, training, and feedback to ensure they have the skills and knowledge needed to succeed.
  • Collaborate with other departments to achieve business objectives and drive sales growth.
  • Ensure compliance with company policies and procedures, including health and safety, security, and customer data protection.
  • Manage store budgets and forecasts, ensuring accurate financial reporting and analysis.
  • Develop and implement strategies to drive sales growth, improve customer engagement, and increase employee retention.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

About Us

Grafton Group plc is a leading building materials distributor with a strong presence in the UK and Ireland. We are committed to delivering exceptional customer service, driving sales growth, and creating a positive work environment for our employees.