Branch Manager

3 weeks ago

East Sussex, United Kingdom Alchemy Global Talent Solutions Full time
Job Description

Alchemy Global Talent Solutions is currently working with a moving and relocation company based in East Sussex who are looking to recruit a Branch Manager.


This is a position is accountable for the branch’s overall performance, making sure that the business is hitting their compliance, customer, operational and profit targets, and playing a hands on role on the day to day functions of the business.


Key responsibilities for the Branch Manager role include, but are not limited to:

  • Oversee the Depot's finances and profit-making plan, inspiring the group to meet financial, operational, and business goals to maintain a secure, legally compliant, and successful Depot.
  • Ensure that branch-level communication of corporate policies and processes, legal and statutory rules and regulations, and other company information is efficient and followed.
  • Ensure that the Depot's systems are accurate and that the month-end deadlines for costs and sales are met.
  • Oversee site staff, evaluate schedules, offer suggestions, and predict resource availability to maximize crew and transportation use.
  • Handling all personnel matters at the branch level, including hiring and firing, managing absences, performance reviews, and providing training and development in accordance with corporate guidelines.
  • Encourage a culture of high standards and accomplishment by proactively communicating with the team members, making sure that everyone is aware of goals, key performance indicators, corporate and personal objectives, and that the team's vision and values are understood.
  • Serve as the point of contact for any customer complaints, damages, or problems with invoice processing.
  • Assess the needs for branch facilities and provide senior managers with options and cost estimates.
  • To meet fulfillment and profit goals, keep correct storage records and manage storage space proactively.
  • Working closely with the sales and operations team, supporting them where as needed.
  • Other ad-hoc duties as needed.


Skills and Experience Required:

  • Previous branch management expertise in the moving sector.
  • Knowledge of profit and loss management.
  • The capacity to solve problems, drive sales performance, and think strategically.
  • Knowledge of vehicle, site, and workplace health and safety; also, understanding of fleet management.
  • Strong written and verbal communication skills.
  • The ability to perform successfully under duress.
  • Be organized and have a goal-oriented mindset.


If you are interested in this position, reach out to Alchemy today

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