Aftercare Operations Expert

3 days ago


Leeds, Leeds, United Kingdom GMI Construction Group PLC Full time

GMI Construction Group PLC is seeking an experienced Aftercare Operations Expert to join our team. In this role, you will be responsible for ensuring that the Aftercare department is fully aligned with company policies and procedures.

The estimated salary for this position is £52,000 - £62,000 per annum, dependent on experience. This is a great opportunity to work in a dynamic industry with a reputable company.

Your key responsibilities will include:

  • Monitoring and tracking defects periods for projects, including coordinating defects response at the end of rectification periods.
  • Ensuring that defects notifications are addressed within the specified timescales in project contractual documentation.
  • Identifying recurring defects and poorly performing subcontractors, and escalating these issues within the business for intervention if required.
  • Compiling information for management reports and dashboards relating to Aftercare performance.
  • Conducting familiarization and quality visits to projects prior to completion and handover.

To be successful in this role, you will need a strong understanding of construction and related terminology, as well as the ability to deal with defects on a wide range of building types across various sectors. You will also require knowledge of common defects and issues which arise on completed projects.



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