Support Assistant

1 month ago

West Midlands, United Kingdom British Red Cross Full time
About The Role

Job Title: Support Assistant

Job Location: Birmingham

Salary: £ per annum

Hours: per week

Contract Type: Permanent

As a Support Assistant, you will play a crucial role within our Refugee Support and Restoring Family Links Service. You will be working alongside an operational team delivering frontline services and provide a vital link in our service delivery.

Key Responsibilities
  • Providing administrative support to the team
  • Data Management
  • Responding to external enquiries
Requirements
  • You are organised and can plan, manage and monitor your own workload
  • Fully IT literate
  • Excellent time management skills. You can respond to and prioritise a range of competing demands
  • Superb interpersonal and communication skills
  • You can recognise the implications of working within a charity and a voluntary organisation
  • You can demonstrate flexibility and open-mindedness
  • You have the ability to listen, empathise and provide emotional support to highly distressed and vulnerable people in crisis
What We Offer
  • Holidays: days annual leave (including bank holidays) + option to buy extra days
  • Pension scheme: Up to % contributory pension
  • Flexible working: We do our best to accommodate your preferred work style
  • Learning & Development: Wide range of career opportunities + comprehensive learning
  • Discounts: Access to Blue Light Discount Card and employee benefits platform
  • Wellbeing Assistance: Access to mental health and wellbeing assistance
  • Team Working: Champion our mission in a collaborative team
  • CycleWork: Lease a bicycle through the scheme
  • Season ticket loan: Interest-free loan for commuting expenses

At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain dedicated to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the assistance of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.

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