Retail Operations Coordinator

1 month ago


Cheltenham, Gloucestershire, United Kingdom Oscar Wylee Pty Full time
About Oscar Wylee Pty

Oscar Wylee Pty is a leading optometry service provider with over 130 stores across Australia, New Zealand, and Canada. The company employs over 1000 professionals worldwide, driven by a commitment to delivering exceptional patient care.

Job Overview

We are seeking an Assistant Shop Manager to support our Store Managers in overseeing the day-to-day operation of our retail arm. As an Assistant Shop Manager, you will ensure compliance with company policies and procedures, particularly when the Store Manager is not on shift.

Key Responsibilities
  • Sales Leadership: Collaborate closely with Optometrists to deliver a superior customer experience, setting a positive example for store team members.
  • Operational Excellence: Assist in overseeing the day-to-day operation of the store, ensuring seamless execution of company policies and procedures.
  • Team Development: Support the development of junior team members through on-site training and mentorship.
Requirements
  • Customer-Facing Experience: Minimum 3 years of strong experience in customer-facing roles involving sales.
  • Leadership Skills: Proven ability to supervise other workers and deliver effective on-site training.


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