General Manager

3 days ago

St Ives, Cornwall, United Kingdom St Austell Brewery Full time
About the Role

We are seeking a highly skilled and experienced General Manager to join our team at St Austell Brewery. As a key member of our management team, you will be responsible for leading a team of passionate and dedicated individuals to deliver exceptional customer experiences.

Key Responsibilities
  • Lead and manage a team of staff to achieve business objectives and deliver excellent customer service.
  • Develop and implement strategies to improve customer satisfaction, loyalty, and retention.
  • Monitor and control costs, ensuring efficient use of resources and minimizing waste.
  • Collaborate with other departments to ensure seamless delivery of services and products.
  • Identify and capitalize on business opportunities to drive growth and revenue.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A supportive and collaborative work environment.
  • Access to training and development programs.
  • A comprehensive pension scheme.
Requirements
  • Proven experience in a management role, preferably in the hospitality or customer service industry.
  • Excellent leadership and communication skills.
  • Ability to work under pressure and prioritize tasks effectively.
  • Strong analytical and problem-solving skills.
  • Flexibility and adaptability in a fast-paced environment.

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